How to restore or download your cPanel Backup?

This is valid for all Shared Hosting Clients.

We provide weekly backups with our shared, reseller, semi-dedicated & WordPress hosting services. These backups are taken once every week and are kept for the past 4 weeks. This means that at any given point of time you will be able to access 4 versions of your backups from the last 4 weeks.

Below are the steps on how to download/restore full account backup using Acronis Backup:

1. Access your cPanel account, you’ll see the icon with the label ‘Acronis Backup’ under the “Files” category, as shown below:

2. On the screen you will see all the available recovery points, as shown below:

3. After you select the recovery point, the corresponding backup is mounted to the cPanel server. The process may take up to a few minutes and on the ‘Backups’ tab, you will see ‘Files, ‘Databases’, ‘Mailboxes’, and ‘Mail Forwarders’ options, as shown below:

4. To generate a full cPanel backup you have to click on ‘Export the account’.

5. You will see an Option to Select Skip export of databases and Skip export of home directory checkboxes. If you want to skip then select the box otherwise let it as it is.

6. Check the results in the Operation log tab. If the account was exported successfully, you can download the archive by clicking on ‘Download’.

We hope you find this article useful. Discover more about GetHost – the best Hosting Solutions for personal and small business websites!